Channels

One contract.
Every channel.

The workflow contract does not know what a channel is. The gates, the record and the log are identical wherever the conversation happens.

01 Web · live

The widget that closes bookings.

A chat panel on your site, in your colors. Visitors book, file, apply, without leaving the page. Uploads work natively, so evidence fields can be satisfied right in the thread.

A laptop with a webpage and a chat widget open in the lower right corner [ fig 01 · the agent living in your site ]

Channel-specific: rich cards, file uploads, your branding, deep links into your pages.

02 Telegram · live

Where your regulars already are.

The same agent as a Telegram bot: bookings and follow-ups in the chat app people actually keep open. Perfect for repeat customers; the workflow picks up cleanly on every return.

A phone showing a Telegram conversation with the agent [ fig 02 · the agent as a bot your customers message ]

Channel-specific: instant notifications, persistent chat history, zero install friction.

03 WhatsApp · live

The channel your customers ask for.

WhatsApp is live, on the same contract and the same gates. Your existing workflow runs on it without a single rule being rewritten, with the broadest reach in most markets.

A phone showing a WhatsApp conversation rendered in cobalt blue [ fig 03 · same agent, same rules, new reach ]

Channel-specific: business verification, template messages, the broadest reach in most markets.

04 Voice · planned

The hardest channel, held by the same gates.

Voice is planned, and it is where deterministic boundaries matter most: no interface, no buttons, just conversation. The commit gate does not care that the yes was spoken.

A telephone handset with sound wave arcs [ fig 04 · planned: the spoken workflow ]

Channel-specific: speech in, speech out, everything else identical by construction.

Channels multiply reach. Never risk.

Adding a channel adds conversations, not failure modes. The contract is enforced beneath all of them, so the answer to "is it safe on WhatsApp too" is: it is the same gate.